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TRANSFORMATION AND DESIGN SPECIALISTS

We use real-world experience to create valuable and enduring change.

We support organisations to achieve their goals, using our real-world experience

CHANGE DONE RIGHT

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All businesses face the challenges of change in order to grow or remain competitive in market. Whether it’s to acquire or retain customers, become more efficient or introduce a new product, change is a MUST for everyone.

But change efforts often fail to achieve the benefits promised.

Whatever the focus of your change endeavour, Sage can support you.

We’re the people who have been trusted to work on some of Australia’s largest transformations in the corporate and government sectors.

We have seen the good, bad and the ugly of change. And it’s why we founded Sage- to help people do change right.

We help design and plan for success. We’ve made it our specialty to understand what it takes to succeed.

We specialise in connecting the dots from strategy to execution.

Our team has worked at every stage of the change cycle- from developing company and customer strategy to delivering change directly. It means we have lived the journey from start to finish and know what good and bad looks like.

We can help you achieve your change and transformation aims, whether you are a small organisation or a large multi-national.

Strategy and Product development

  • Market and competitor research

  • Customer research

  • Product development

  • Go-to-market strategies

  • Balanced scorecards and metric design

  • Strategic planning

Change and transformation

  • Portfolio prioritisation and management

  • Organisation and change management

  • Operating model design

  • Transformation and program design and planning

  • Project change management

Customer experience

  • Research and insights

  • Customer journey mapping and design

  • Customer segmentation

  • Customer outcomes design

  • Data and analytics

  • Voice of the customer

Employee experience

  • Research and insights

  • Employee value proposition

  • Employee experience

  • Employee journeys

  • Data and analytics

  • Voice of your employee

Service design

  • Customer journey mapping

  • Service architecture

  • Optimisation

  • Touchpoint mapping

  • Process mapping

Why us?

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We work with people to create things which don’t just look good on paper, but actually make good business sense.

Having spent our entire careers, collecting skills and experience, we can help your company transform in meaningful and purposeful ways.

Our unique approaches provide you with the ability to create value in the changes you would like to see within your company.

UPCOMING EVENTS

UPCOMING EVENTS

February 2, 2023


Brisbane, QLD

Change and Transformation Essentials Leaders and Board Members

This course is designed to prepare leaders and board members for change and transformation.

Head to our Learning Services page to find out more

Or just scan the QR code or click the button below to book your spot!

February 23, 2023

Brisbane, QLD

Customer Experience for Financial Services

In this session, we provide a deep dive into the role of customer experience in financial services. In doing so, we are aiming to accelerate your familiarity with customer journeys related to financial services.

Head to our Learning Services page to find out more

Or just scan the QR code or click the button below to book your spot!

Change happens one problem at a time

Board game with multiple paths for the player to take, with one marked in gold (relfecting the one required to reach the goal).

Our leadership team bring years of experience to bear on solving difficult problems. We’re results driven, with a proven record of previous successes. We use multiple methods and believe that a fundamental diversity of people, thought and skill is key to making change happen.

Ready to start a conversation?

Here’s how to contact us:

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Level 4/200 Adelaide Street, Brisbane, QLD, 4000

Hours
Monday–Friday, 9am–5pm

Phone
1300 315 277