What we offer
Our mission is to use real-world experience to create valuable and enduring change.
We recognise there is multiple ways to do this…and it is about what is right for your change and your organisation.
So we offer a range of solutions to enable you to choose the right avenue for you.
Our services and products range span options which support you and your teams design and execute change yourselves, through to options where we conduct specific activities entirely for you.
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Consulting services
We offer consulting services, which are tailored to your needs.
Our consulting services include:
Research and insights
Design and planning
Support to achieve the change you’re seeking
Our consulting services spans a wide range of disciplines and areas of expertise.
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Learning Services
We have extensive experience in change and transformation. We are passionate about sharing what we know…about what works and about what doesn’t.
We offer a variety of learning solutions based on what we have heard and seen people need. Our programs are tailored for different audiences- from change agents on the ground, through to senior executives and board members.
We are also offer a suite of industry specific programs.
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Advisory and review services
Sometimes when you’re applying new skills or growing capability in your organisation, you’ll want to get some quick advice or a review from an expert.
This is something we do with our own team- we all need a sense check from time to time.
We offer a simple, time-based service to help fill those gaps where you need an expert but aren’t ready to commit to a large project.
What we do
Strategy and product development
Market and competitor research
Customer research
Product development
Go-to-market strategies
Balanced scorecards and metric design
Strategic planning
Change and transformation
Portfolio prioritisation and management
Organisation and change health
Operating model design
Transformation and program design and planning
Change management
Employee experience
Research and insights
Employee value proposition
Employee experience
Employee journeys
Data and analytics
Voice of your employee
Customer experience
Research and insights
Customer journey mapping and design
Customer segmentation
Customer outcomes design
Data and analytics
Voice of the customer
Service design
Customer journey mapping
Service architecture
Optimisation
Touchpoint mapping
Process mapping
Our disciplines
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Organisational strategy
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Customer experience
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Behavioural science
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Service Design
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Business architecture
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Change management
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Portfolio management
Ready to start a conversation?
We’re ready to talk when you are. You can book a time to meet with us which suits you or reach out using the details below.
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Level 6, 200 Adelaide Street,
Brisbane QLD 4000